Frequently Asked Questions
Do you offer wholesale?
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I do, and I'm currently seeking stockists! Find out more right here.
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How is Callisto Design Co. environmentally-friendly?
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All sorts of things, including:
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Making sure all of my materials and packaging can be either recycled or composted.
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As much as possible, using materials that are already recycled - for example, did you know that all of the card that I print on is made from spent brewers' grain? The brown Kraft envelopes that I use are also 100% recycled, as is the tissue paper.
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Using suppliers and stockists local to me if possible, or at least within the UK.
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Almost all orders are popped in a postbox I can get to on foot - no driving involved!
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I'm sure there's so much more that I could be doing, and I am always open to suggestions for how I could do better.
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Do you do commissions or custom work?
Sometimes! Drop me an email at eva@callistodesignco.com and we can chat.
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How long will my order take to get to me?
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You can find out all the shipping info right here.
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Do you do refunds or returns?
My return policy can be found right here.
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There's a problem with my order, or it got damaged in the post! What do I do?
Don't worry! We'll sort it! Find out what to do here.
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Do you ship internationally?
At the moment, I do not ship internationally for sales made through my website. However, I do offer international shipping on my Etsy site, which can be found here.
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What does 'Callisto' mean?
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I have a lifelong love of Greek mythology so I decided to name my business after Callisto, a nymph who, according to the story, was turned into a bear and set among the stars as the constellation Ursa Major (the Great Bear). Callisto is also the name of one of Jupiter's moons!
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Any other questions?
Visit the Contact page to get in touch, and I'll do my very best to help.
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